How To Get Dye Out Of A Woolen Rug

How To Get Dye Out Of A Woolen Rug:

Question from A Customer…

How do I get dye from a pair of jeans out of my woolen rug?

I had a woollen machine made rug (beige/cream) cleaned by your company in August this year (Job Number 11328).
That is not the problem though. Two days ago some blue dye from a pair of dry jeans has been transferred onto the rug (ie. someone sat down on the rug in a pair of new unwashed jeans). It is not horrendous but is noticeable, affecting around 1/2 sq. m.
Is there anything you can advise to remove blue markings?
If not, is it possible to only treat this certain area of the rug?
Or would it need a complete clean again (keeping in mind that it was cleaned only 3 months ago)?

Regards,
Mr Hollands of Manchester

Further picture of the dye on the rug

Our email reply…

Good Afternoon Mr Hollands

I have spoken with the Rug Technicians who have told me that they do not think that another clean would remove the dye as once something is dyed it is usually permanent, that being said, some dyes are obviously stronger than others. They are more than happy to try a clean on the affected area for you to see if they can remove it and obviously if they can remove the stain we will only charge for the area cleaned, if they are unsuccessful, we will not charge you anything.

If you are happy for us to go ahead and try to clean the affected area only and would like to drop the rug off with us, please let me know.

Kind regards

Alix Hutchinson

Rug Cleaning Experts

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Rug Cleaning Expert

Website: www.rugcleaningexperts.co.uk

Email: hello@rugcleaningexperts.co.uk

Telephone: 0800 389 8218

Unit 3, Lowercroft Mill, Lowercroft Road, Bury BL8 3PA

Results

We managed to remove the dye from the jeans and restore the rug back to its former glory